Shipping Policy

Thank you for shopping with [LUXIVO]. We are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy below.

1. Order Processing

Orders are processed within [1–3 business days] after payment is successfully confirmed.
Orders are processed Monday through Friday, excluding public holidays.
During sales, holidays, or periods of high demand, processing times may be slightly longer.

2. Shipping Methods

We offer the following shipping options:

Standard Shipping: [Estimated delivery time]
Express Shipping (if available): [Estimated delivery time]
Other Shipping Method: [Details]

The shipping method available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times after dispatch are:

Within India: [3–7 business days]
Remote or Rural Areas: [5–10 business days]
International Orders (if available): [7–21 business days]

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Charges

Shipping charges are calculated as follows:

Free Shipping: Orders above ₹[Amount]
Standard Shipping Fee: ₹[Amount]
Express Shipping Fee: ₹[Amount]

The final shipping cost will be shown before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing:

Your tracking number
Courier partner details
Tracking link

You can track your shipment using the information provided.

6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Customs clearance (for international shipments)
Courier service delays
Incorrect or incomplete delivery address

If your order is significantly delayed, please contact us and we will assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

8. Lost or Missing Packages

If your package appears to be lost or has not arrived within the expected timeframe, please contact us within [Number]days of the expected delivery date. We will work with the shipping partner to investigate the issue.

9. International Shipping (If Applicable)

We currently [do/do not] ship internationally.

If international shipping is available:

Delivery times vary by destination.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Customs processing may cause additional delays beyond our control.